Frequently Asked Questions

To change the email address for your account, simply re-register your account under the new email and it will override the old one! You can re-register by clicking the Create New Online Account link at the login screen.
It should take 10-14 days for all of the weeds to start wilting and dying.  Some weeds will start earlier than others.
All fertilizer applications benefit from being watered in.  If heavy rain immediately followed the application (within 2 hours), we may need to respray the lawn for weeds.  Keep in mind that spraying the weeds while there is a very light rain is actually not a bad thing, as the weeds open up their pores to take in the moisture.  This causes the weeds to take in more of the weed control.

Please give us a call if you feel the lawn needs to be resprayed for weeds due to rain.

We recommend waiting at least 24 hours.

During the hottest months we recommend waiting 48 hours, it takes longer for the products to get to the root system.

And avoid bagging, Mulch!

Not all lawn applications contain granules.  Some are all liquid and others have earth colored granules.  The best place to look for granules is in thin areas of the lawn or where the driveway meets the lawn.
In the lawn care industry it is standard practice to automatically renew the service at the beginning of the next year.  We do this as a convenience to you, so that you don’t have to remember to start thinking about lawn service when there is snow still on the ground in the Spring.  You can always expect to receive a letter in December with the next years services listed and their prices.

If you have any problems with this, just let us know and we’ll turn that feature off, no problem!

YES!  We have 3 ways you can pay online.

  1. You can prepay at the beginning of the year and save $.
  2. You can set up AutoPay and we will run your credit card after each completed application.
  3. You can log on to the Customer Assistant Website and pay as you go!
You can email us at contact_us@proturflawn.com.

You can reach us by calling toll free 1-855-477-6887.

You can go to the Contact Us page on this website.

You can also send us a message through the Customer Assistant Website.

Service begins at the end of February or beginning of March with weather permitting.  If you are setting up service in the middle of our treatment schedule, we usually get the first application done within  7-10 business days.  We try as hard as possible to get them done quickly!
Its tough to even give an approximation because not everyone has the same program.  For example, if you are a 4 application customer a few applications are skipped, so the time in between the applications can vary widely.  A 7 application customer can expect an application every 4-6 weeks.
The best time to reseed your lawn is in the fall.  Last week of August thru second week of October.  If you plan on reseeding the lawn yourself, please let us know so we don’t put anything down that would cause problems with the new seeding.
We almost always recommend a 3 way blend of Tall Turf type Fescue.
No. We do recommend keeping all pets and children off the lawn for at least an hour so that the product has time to dry.  This is so that they do not track the product into the home.
Several studies at Michigan State, Cornell, Rutgers, Purdue and K-State have all concluded that mulching tree leaves into your lawn will not harm healthy turf.
In fact they say it is another method of weed control by mulching the leaves and letting them fall to the soil. Soils with mulched leaves showed an increase in microbial activity and better water infiltration. Also studies have shown that leaves mulched in established lawns green up quicker in the spring and had fewer dandelions. Finally, the fall fertilizer that we put down will also speed up the process of breaking down the leaves.

Rules of Mulching Leaves:

  1. Mulch with a sharp blade.
  2. It is safe to mulch leaves not sticks and garbage.
  3. Always mulch dry leaves, never mulch wet or soggy leaves.
  4. Mulch frequently. Don’t wait for a foot of leaves to be on the lawn. A perfect scenario would be in order to mulch 9 inches of leaves mulch 1 inch 9 times.
You need to cut it to only 3 1/2 inches for most cool season grass types(Fescue and Bluegrass).  We understand there are a few different types of grass out there that require different cutting heights, but we always recommend mowing the lawn at the highest setting that you can stand.  The more grass blade above the soil, the more root system that will develop.
We recommend at least sharpening them at the begining of the mowing season and mid season as well.
We recommend that your lawn receives 1 1/2″ to 2″ of water per week.  Of course, if it rains you won’t have to water as much.  Lawns with steep slopes or no shade will require more water than a flat or very shady lawn.
Blake H.Frequently Asked Questions